Problems of Redressal of Citizens Grievances is the subject on which the Administrative Reforms Commission headed by Late Shri. Morarji Desai, who later became the Prime Minister of India gave its first report. It is that report which recommended for the establishment of Lokpal and Lokayukta institutions at the Central and State level respectively for redressal of citizens grievances by investigating into administrative actions taken by or on behalf of Central Government or State Government or certain public authorities. These institutions were intended to serve as institutions independent of the Government concerned and as institutions to supplement the judicial institutions headed by Chief Justices or Judges of Supreme Court of India or High Court of the State.
The recommendation for appointment of Lokayuktas at the States level, as indicated in that report, was made to improve the standards of Public Administration, by looking into complaints against administrative actions, including cases of corruption, favouritism and official indiscipline in administrative machinery. It is the said recommendation which made the Karnataka State Legislature to enact the Karnataka Lokayukta Act 1984 for investigating into allegations or grievances in respect of administrative actions relatable to matters specified in List II or List III of the 7th Schedule to the Constitution of India.
Karnataka Lokayukta, Dr. B.R. Ambedkar Road, MS Building, Bangalore-1.
Phone: 080-22257638, Fax: 22375110, e-mail: kla.kar[at]nic[dot]in
web site: http://lokayukta.kar.nic.in
Helpline Toll free: 155320,Toll free For Mobile: 18004255320